
Have a Question or Need Support?
Whether you need help accessing your Canva templates, have questions about our apps, or want to discuss a custom marketing setup, we're here to help. Fill out the form below and our team will get back to you shortly.
Most of our templates are designed to work seamlessly with a free Canva account. If any template utilizes Canva Pro elements, it will be clearly noted on the product page.
Yes! All DIY templates are 100% editable in Canva. You can swap logos, adjust color palettes, edit text, and upload your own headshots or listing photos.
After selecting the "Customized" variant at checkout, you’ll receive a quick onboarding form. Simply upload your headshot, branding guidelines, and contact details, and our team will build and email your customized assets within a few business days.
Due to the instant delivery nature of digital files and Canva access links, template sales are generally final once delivered. However, if you experience any technical issues or need help with an order, our support team is always here to make it right.
Our team monitors inquiries Monday through Friday during standard business hours (EST). We aim to respond to all inquiries within 1 business day.
